Shipping Policy

At Elegante, we are committed to delivering your orders with care and efficiency. Please review our shipping policy to ensure a seamless experience:

1. Order Processing:
   
   
   • Orders are processed within 1-3 business days after confirmation.
   • Processing time may vary during peak seasons or for personalized items.
     
     
2. Shipping Methods and Timelines:
   
   
   • We offer multiple shipping options to suit your needs. The delivery timeline depends on your selected shipping method and location.
   • Standard shipping typically takes 5-7 business days, while express shipping options are faster.
     
     
3. Shipping Charges:
   
   
   • Shipping fees are calculated at checkout based on the destination, weight, and selected shipping method.
   • Free shipping may be available on orders above a specified value (subject to current promotions).
     
     
4. Tracking Your Order:
   
   
   • Once your order is shipped, you will receive a tracking number via email or SMS to monitor your package’s status.
     
     
5. International Shipping:
   
   
   • We ship internationally to select countries. Shipping costs and delivery times vary by destination. Any customs fees or duties are the responsibility of the customer.
     
     
6. Undelivered Packages:
   
   
   • If a package is returned to us due to an incorrect address or failure to accept delivery, we will contact you to arrange re-shipping (additional charges may apply).
     
     
7. Lost or Damaged Packages:
   
   
   • If your package is lost or arrives damaged, please contact our Customer Service team immediately. We will investigate the issue and resolve it promptly.
     
     
8. Questions or Concerns:
   
   
   • For assistance or inquiries regarding shipping, feel free to reach out to our Customer Service team. We’re here to help!

Note: This policy is subject to change. Please refer to the most up-to-date version on our website.